mentioned in previous articles that by joining the likes
of ARLA and NALS you are initially putting your head
above the parapet with regard to letting agents and
you should be commended on that. But it doesn’t
stop there. You must keep up the development of your
staff, just as rules and regulations change, your training
will also change.
have individual training programme
s that every person
must adhere to in order to be a part of the company.
Whether its Sage or customer admin or lettings based,
we sit down plan out a training schedule based on the
individual’s role and experience and that’s
just courses carried out by external companies. We also
train the staff on the software systems and internal
policies and procedures. No one will be great the day
they start or know everything immediately but by having
a training programme in place you are improving your
staff, your business and therefore the service you provide
to your clients.
We have set up a training and development company that
provides apprenticeships in residential sales or residential
lettings for FREE and its NATIONWIDE.
is an apprenticeship?
Its for any one at any age. The old preconception was
that it was for 16-18 year olds, is still true but you
can also be 100 and still be an apprentice. There is
no age limit.
apprenticeship is made up of 3 parts
• Key skills (English, Maths and IT – This
is just to see what level NVQ you take)
• Technical Knowledge of the subject, which in
this case is the technical award in lettings or sales
advantage of the apprenticeship scheme is that you “earn
while you learn” it is not class room based so
its ideal for people already working in an agency and
not wanting to take much time off to do the qualification.
We come to your work place so there is little or no
is it aimed at?
Every letting agent, every estate agent and every property
investor who self manages in the country can benefit
from this qualification
is it funded?
The training is 100% funded by government (one of the
few things they got right)
There is a small cost to take the Technical diploma
exam that is not covered by the funding, but the cost
do I get at the end?
You get an NVQ and a Technical Diploma in Residential
Lettings or Sales. It’s a government backed qualification
and is recognised as such.
can I do with it?
Apart from the obvious that you, your company and your
clients are benefitting, on successful completion, you
can join Association or Residential Letting agents ARLA
or National Association of Estate Agents NAEA. This
alone gives you credibility and standing amongst your
you need any further information or want to take advantage
of the limited 100% Funded course, please drop me an