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articles > Attracting and keeping tenants through good property maintenance
Article > Attracting and keeping tenants through good property maintenance

Article kindly provided by Graham Phelps

Aside from the property, we have found that a good relationship with Tenants is the key to a smooth-running tenancy. It is important that the Tenants should feel comfortable in their temporary home, and that they are receiving value for their money. Therefore a well maintained property in a good decorative order will go towards this, whilst also achieving a higher rental figure. Tenants are also more inclined to treat such a property with greater respect.

General Condition
Electrical, gas plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the Landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light and neutral.

Internal decorations and repairs
These should be clean and presentable. Repair any broken items – light fittings, door handles, tiles etc and freshen tired or stale rooms with a few coats of light-coloured emulsion. Ensure that all light fittings have new bulbs, ideally long-life, but at least 60 watt.


It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. If you are still unsure about certain items we will be able to advise. Make sure you have adequate insurance to cover furnishings.

Tip: If interior design and soft furnishings are not your areas of expertise - use a Homestager. They can offer help and advice. Please see our website for details of independent Homestagers around the UK or email


Personal items, ornaments etc.
Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the Tenant's own use.

Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few Tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may to arrange visits by a regular gardener.

At the commencement of the tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the Tenants' responsibility to leave the property in a similar condition. Where they fail to do so, cleaning will be arranged at their expense.


“A well maintained, neutrally and well decorated property has a better chance of renting quicker with good quality of tenant, and more likely to achieve a higher rental with a longer tenancy.”





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